If your product is defective/damaged or incorrect/incomplete!

1.     If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window as described in Table 1 below.

Product may be eligible for refund or replacement

1.      Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.

         //organic.lalteer.com/refund-policy

Eligibility for Returning an Item

1.      The product must be unused, unwashed and without any flaws.

2.      The product must include the original tags, user manuals, warranty cards, freebies and other accessories which you have received with the product.

3.      The product must be returned in the original and undamaged manufacturer packaging/ box. If the product was delivered in a second layer of Lal Teer packaging, it must be returned in the same condition with return shipping label attached.

4.      If you put tape or stickers on the manufacturers box the product will be ineligible for a return, refund or replacement.

5.      Delivered Products that are incorrect (presentation different on website or mobile application)/ incomplete (missing parts) are eligible for return with sufficient proof.

6.      Delivered Products that are “No longer needed” (you no longer have a use for the product/ you have changed your mind about the purchase/ you do not like the product after opening the package) are not eligible for return, refund or replacement.

Return Policy per Category

Serial

Category

Is the item returnable?

Return Window

Conditions (if any)

1

Seeds

No

-

-

2

Seedlings

No

-

-

3

Tools and Instruments

Yes

07 days from the date of receipt

·         Not eligible for return, refund or replacement if the reason for return is that the item is "No longer needed"

·         If your item arrived in defective/ damaged or incorrect/ incomplete condition, it is eligible for a free replacement, provided the exact item is available.

·         A refund will be issued if the same item is not available.

4

Plant Nutrition

Yes

07 days from the date of receipt

·         Not eligible for return, refund or replacement if the reason for return is that the item is "No longer needed"

·         If your item arrived in defective/ damaged or incorrect/ incomplete condition, it is eligible for a free replacement, provided the exact item is available.

·         A refund will be issued if the same item is not available.

5

Dairy Products

No

-

-

Representations AND WARRANTIES

We don't make any portrayal or guarantee as to points of interest, (for example, quality, esteem, salability, and so forth) of the items or administrations leaned to be sold on the Site when items or administrations are sold by outsiders. We don't certainly or expressly bolster or embrace the deal or acquisition of any items or administrations on the Site. We acknowledge no obligation for any blunders or exclusions, regardless of whether for the benefit of itself or outsiders.

We are not liable for any non-execution or break of any agreement that went into among you and the merchants. We can't and don't ensure your activities or those of the dealers as they finish up exchanges on the Site. We are not required to intercede or resolve any debate or contradiction emerging from exchanges happening on our Site.

We don't any time of time during any exchange as went into by you with an outsider on our Site, gain title to or have any rights or claims over the items or administrations offered by a dealer. In this way, we don't have any commitments or liabilities in regard to such contract(s) went into among you and the seller(s). We are not answerable for inadmissible or postponed execution of administrations or harms or deferrals because of items that are out of stock, inaccessible or delay purchased.

Valuing on any product(s) or related data as thought about the Site may because of some specialized issue, typographical blunder or other explanation by the off base as distributed and therefore you acknowledge that in such conditions the vender or the Site may drop your request without earlier notice or any obligation emerging subsequently. Any prepayments made for such requests will be discounted to you per our discount arrangement as stipulated