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1. If your product is defective/damaged or
incorrect/incomplete at the time of delivery, please contact us within the
applicable return window as described in Table 1 below.
1. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.
1.
The product must be unused, unwashed and
without any flaws.
2.
The product must include the original
tags, user manuals, warranty cards, freebies and other accessories which you
have received with the product.
3.
The product must be returned in the
original and undamaged manufacturer packaging/ box. If the product was
delivered in a second layer of Lal Teer packaging, it must be returned in the
same condition with return shipping label attached.
4.
If you put tape or stickers on the
manufacturers box the product will be ineligible for a return, refund or
replacement.
5.
Delivered Products that are incorrect
(presentation different on website or mobile application)/ incomplete (missing
parts) are eligible for return with sufficient proof.
6.
Delivered Products that are “No longer
needed” (you no longer have a use for the product/ you have changed your mind
about the purchase/ you do not like the product after opening the package) are
not eligible for return, refund or replacement.
Serial |
Category |
Is the item
returnable? |
Return Window |
Conditions (if
any) |
1 |
Seeds |
No |
- |
- |
2 |
Seedlings |
No |
- |
- |
3 |
Tools and Instruments |
Yes |
07 days from the date of receipt |
·
Not eligible for return, refund
or replacement if the reason for
return is that the item is "No longer needed" ·
If your item arrived in
defective/ damaged or incorrect/ incomplete condition, it is eligible for a
free replacement, provided the exact item is available. ·
A refund will be issued if
the same item is not available. |
4 |
Plant Nutrition |
Yes |
07 days from the date of receipt |
·
Not eligible for return, refund
or replacement if the reason for
return is that the item is "No longer needed" ·
If your item arrived in
defective/ damaged or incorrect/ incomplete condition, it is eligible for a
free replacement, provided the exact item is available. ·
A refund will be issued if
the same item is not available. |
5 |
Dairy Products |
No |
- |
- |
We
don't make any portrayal or guarantee as to points of interest, (for example,
quality, esteem, salability, and so forth) of the items or administrations
leaned to be sold on the Site when items or administrations are sold by
outsiders. We don't certainly or expressly bolster or embrace the deal or
acquisition of any items or administrations on the Site. We acknowledge no
obligation for any blunders or exclusions, regardless of whether for the
benefit of itself or outsiders.
We
are not liable for any non-execution or break of any agreement that went into
among you and the merchants. We can't and don't ensure your activities or those
of the dealers as they finish up exchanges on the Site. We are not required to
intercede or resolve any debate or contradiction emerging from exchanges
happening on our Site.
We
don't any time of time during any exchange as went into by you with an outsider
on our Site, gain title to or have any rights or claims over the items or
administrations offered by a dealer. In this way, we don't have any commitments
or liabilities in regard to such contract(s) went into among you and the
seller(s). We are not answerable for inadmissible or postponed execution of
administrations or harms or deferrals because of items that are out of stock,
inaccessible or delay purchased.
Valuing
on any product(s) or related data as thought about the Site may because of some
specialized issue, typographical blunder or other explanation by the off base
as distributed and therefore you acknowledge that in such conditions the vender
or the Site may drop your request without earlier notice or any obligation
emerging subsequently. Any prepayments made for such requests will be
discounted to you per our discount arrangement as stipulated